Department of Veterans Affairs
Come join our team! The Hampton VA Health Care System Center is a 1-C, teaching facility serving Eastern Virginia and Northeastern North Carolina. The main campus is in Hampton, Virginia with 4 community-based outpatient clinics in Chesapeake, Portsmouth and Virginia Beach, Virginia and Elizabeth City, North Carolina. This position is located Hampton Campus Prime 1 Clinic.
- The PACT Assistant Nurse Manager is responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements, and evaluates care based on age specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care. The Assistant Nurse Manager consistently practices customer service performance expectations consistent with the I CARE (Integrity, Commitment, Advocacy, Respect and Excellence) Values of the Department of Veterans Affairs. General Description of Assigned Duties: Promptly reports clinic and staff changes, unusual events and safety to Nurse Manager. Able to provide patient care as outlined by the Nursing staff job descriptions for the unit/clinic. Assists in the hiring/selection process for Nursing staff. Supports Nurse Manager in collecting and preparing evidence for disciplinary actions for Nursing staff. Identifies potential crisis situations and responds effectively in emergency/code situations in the clinic. Functions as a resource person to nursing and other personnel for clinic practices and patient care issues. Collaborates with the Nurse Educator in preparation and delivery of education/information to staff. Works with Nurse Manager in mentoring new staff and students in clinical and professional skill development acting as a role model. Audits charts for complete documentation as required for specific clinical Outpatient setting. Proficient using VA EMR (electronic medical records) and nursing specific documentation. Monitors for timely completion of annual and intermittent competencies for employee compliance such as RQI, PMDB, and clinic specific requirements. Assists in the monitoring status of Nursing licenses (LPN, RN). Demonstrates proactive approach and demonstrates Servant Leadership style toward teambuilding and fostering a positive work environment and demonstrates Servant Leadership style toward teambuilding and fostering a positive work environment. Demonstrates ability to surrogate coverage and perform other PACT staff members as needed. Provides knowledge and assistance to pull data specific to PACT and panel management. Provides and documents patient education specific to disease states. Assists in developing and implementing plans to meet learning needs and skill development of Nursing staff. All other duties as assigned. Preferred Experience: At least 2-3 years of Primary Care or PACT experience VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday 8:00a.m.- 430p.m. or 07:30a.m.- 4:00p.m. Telework: Ad-Hoc telework may be available at the discretion of the Service Chief or equivalent. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
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