Nurse - Deputy Chief of Quality & Patient Safety

Department of Veterans Affairs

The primary purpose of the Deputy Chief of Quality & Patient Safety Nurse position is to demonstrate leadership in delivering and improving care throughout the Medical Center. The Deputy Chief RN participates in assessing the environment, forecasting trends, transmitting ideas and values, developing and implementing policies.

• The Deputy Chief of Quality & Patient Safety responsibilities includes, but not limited to: Sound fiscal and resource management, program development, customer service/patient satisfaction, hiring decisions, employee relations, standards of care/practice, and the work environment for areas of direct responsibility Clinical expert and executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care Assesses plans, implements, coordinates, monitors, and evaluates the quality and safety of the delivery of care for the organization Assumes a leadership role in facilitating regulatory compliance for internal and external oversight bodies (i.e., The Joint Commission (TJC), Commission on Accreditation of Rehabilitation Facilities (CARF), Veterans Health Administration (VHA) Directives and Handbooks, etc.), Occupational Safety and Health Administration (OSHA), Office of the Medical Inspector (OMI), Office of the Inspector General (OIG), and Veterans Integrated Systems Network (VISN) 20 Quality Reviews and other oversight bodies in collaboration with QPS Chief Oversees the monitoring of corrective actions from survey findings and assists service leaders in addressing issues encountered Provides leadership and guidance to the Systems Redesign & Improvement (SRI) staff to ensure that services have effective systems and processes in place to provide safe and quality care Responsible for completing clinical quality reviews, data analysis, and identifying improvement opportunities for Strategic Analytics for Improvement & Learning (SAIL), External Peer Review Program (EPRP) metrics, and driving improvement initiatives and projects within VA SORCC in collaboration with QPS Chief Collaborates with other QPS staff for the coordination of accreditation readiness activities focused on standards compliance, education of staff on standards, VHA requirements, and customer satisfaction for internal and external stakeholders. Leads QPS staff through performance evaluations, provide guidance and support on culture changes, and change management projects Executes tasks as assigned by the QPS Chief Oversees QPS programs (i.e. accreditation, publication, and Systems Redesign & Improvement) in collaboration with the QPS Chief. Work Schedule: Monday - Friday, 0800 - 1630 Financial Disclosure Report: Not required

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