Department of Veterans Affairs
The Patient Flow/Utilization Management Coordinator Nurse II is responsible for coordinating patient flow and utilization management activities to promote timely, efficient, and high-quality patient care across the continuum of care. The incumbent provides clinical leadership through collaboration, communication, and coordination with interdisciplinary teams to optimize resource utilization, improve patient outcomes, and support safe transitions of care.
- This position applies advanced clinical judgment, evidence-based practice, and quality improvement principles while promoting the Department of Veterans Affairs mission, values, and commitment to exceptional Veteran-centered care. Major duties/functions include, but are not limited to: Coordinates patient flow and utilization management activities to ensure timely, efficient, and appropriate delivery of healthcare services. Collaborates with interdisciplinary teams to facilitate safe patient admissions, transfers, discharges, and transitions across the continuum of care. Applies advanced clinical knowledge and nursing judgment to assess patient needs, identify barriers to care, and develop solutions that support optimal health outcomes. Monitors resource utilization and patient throughput to promote efficient operations while maintaining high standards of quality and patient safety. Serves as a clinical resource and leader in coordinating care for complex patient populations. Participates in utilization review activities to ensure appropriate levels of care and compliance with regulatory, accreditation, and Veterans Health Administration (VHA) requirements. Actively participates in quality improvement initiatives by analyzing data, identifying opportunities for process improvement, and implementing evidence-based practices. Promotes a culture of collaboration, effective communication, customer service, and Veteran-centered care among interdisciplinary team members. Ensures compliance with VHA policies, procedures, accreditation standards, and applicable federal regulations. Supports the VA mission, vision, and core values while fostering an environment of equal employment opportunity, diversity, inclusion, and respectful workplace practices. Documents care coordination and utilization management activities accurately and timely within the electronic health record. Performs other related duties as assigned in support of organizational and patient care goals. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Various Shifts, Weekends, and Holidays (subject to change based on needs of the Service, Facility, and/or Agency). Telework: Ad-Hoc telework available based on facility needs. Relocation/Recruitment Incentives: May not be Authorized. Permanent Change of Station (PCS): Not Authorized.
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